Module 1: Designing Your Microsoft 365 Tenant
This
module focuses on planning your Microsoft 365 experience. This includes
planning for the proper Microsoft 365 subscription, planning for Microsoft 365
in your on-premises infrastructure, planning which identity and authentication
solution best fits your organizational requirements, planning your service set
up, planning for hybrid environments, and planning your migration to Microsoft
365.
Lessons
·
Planning
your Microsoft 365 Experience;
·
Planning
Microsoft 365 in your On-premises Infrastructure;
·
Planning
Your Identity and Authentication Solution;
·
Planning
Your Service Setup;
·
Planning
Your Hybrid Environment;
·
Planning
Your Migration to Office 365
Lab: Transition to Microsoft 365
·
Transition
to Microsoft 365
After
completing this module, students will be able to:
·
Determine
which Microsoft 365 subscription offering best suits your organization?s
requirements;
·
Understand
how to best use Microsoft 365 component services to meet your organizational
needs;
·
Plan
your Microsoft 365 subscription;
·
Identify
the steps necessary to successfully migrate existing data to Microsoft 365;
·
Prepare
your organization for Microsoft 365;
·
Estimate
your network's bandwidth;
·
Test
your existing network using the tools provided by Microsoft;
·
Describe
the best practices for integrating to Microsoft 365;
·
Identify
the different deployment strategies for implementing Microsoft 365 services;
·
Describe
authentication behavior when connecting with or without modern authentication;
·
Explain
multi-factor authentication in Microsoft 365 deployments;
·
Create
a plan for directory synchronization and Azure AD Connect Pass-through
authentication;
·
Describe
the issues, benefits, and best practices when implementing ADFS;
·
Plan
for Azure AD Seamless Single Sign-O;
·
Plan
your Email migration to Office 365;
·
Plan
your file storage and collaboration requirements;
·
Plan
your Microsoft Teams environment;
·
Plan
for user and group synchronization using Azure AD Connect;
·
Plan
for hybrid Exchange, SharePoint, and Skype for Business environments;
·
Plan
your deployment using the Deployment Planning Checklist;
·
Analyze
your Active Directory and plan any necessary clean-up using the ID Fix tool;
·
Determine
which migration strategy to use to move your mail, calendar, and contact information;
·
Describe
the performance and network issues to consider when planning your migration
strategy.
Module 2: Configuring Your
Microsoft 365 Tenant
While
Module 1 focuses on planning your Microsoft 365 tenant, this module transitions
to configuring your tenant. This includes configuring your Microsoft 365
experience, including your organization profile, your tenant subscription, your
services and add-ins, and your tenant configuration. You will then learn how to
manage Microsoft 365 user accounts and licenses, security groups, and domain
services. You will conclude by examining how to leverage FastTrack and partner
services.
Lessons
·
Configuring
your Microsoft 365 Experience;
·
Managing
User Accounts and Licenses in Microsoft 365;
·
Managing
Security Groups in Microsoft 365;
·
Implementing
Your Domain Services;
·
Leveraging
FastTrack and Partner Services;
Lab: Configure your Microsoft 365
Tenant
·
Initialize
your Microsoft 365 Tenant;
·
Manage
Users and Groups;
·
Add a
Custom Domain
After
completing this module, students will be able to:
·
Complete
your company?s organization profile;
·
Maintain
minimum subscription requirements for your company;
·
Manage
your services and add-ins;
·
Describe
the user identities in Microsoft 365;
·
Create
user accounts from both the Microsoft 365 admin center and in Windows
PowerShell;
·
Manage
user accounts and licenses;
·
Recover
deleted user accounts;
·
Describe
the various types of groups available in Microsoft 365;
·
Create
and manage groups from Microsoft 365 admin center and using Windows PowerShell;
·
Implement
your domain services;
·
Plan
DNS for custom domains;
·
Identify
DNS record requirements for custom domains;
·
Add a
custom domain to Microsoft 365;
·
Describe
how FastTrack for Microsoft 365 helps customers deploy Microsoft 365;
·
Request
a partner to assist you with the FastTrack process.
Module 3: Managing Your Microsoft
365 Tenant
In
the prior modules, you learned how to plan for and configure your Microsoft 365
tenant. In this module, you will take the next step in the deployment process
by learning how to manage your tenant once it has been implemented. This
includes configuring your Microsoft 365 administrator roles, managing tenant
health and services, and managing user-driven and centralized deployments of
Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus).
Lessons
·
Configuring
Microsoft 365 Admin Roles;
·
Managing
Tenant Health and Services;
·
Managing
User-Driven Client Installations;
·
Managing
Centralized Microsoft 365 Apps for enterprise Deployments
Lab: Manage Your Microsoft 365
Tenant
·
Manage
Administration Delegation;
·
Monitor
and Troubleshoot Microsoft 365;
·
Install
Microsoft 365 Apps for enterprise;
After
completing this module, students will be able to:
·
Describe
the key admin roles in Microsoft 365;
·
Identify
the key responsibilities of the primary admin roles;
·
Configure
tenant roles;
·
Monitor
your organization's Microsoft 365 service health in the Microsoft 365 admin
center;
·
Develop
an incident response plan to deal with incidents in your Microsoft 365 services;
·
Request
assistance from Microsoft to address technical, pre-sales, billing, and
subscription support;
·
Describe
how Microsoft 365 Apps for enterprise click-to-run technology works;
·
Describe
the Microsoft 365 Apps for enterprise licensing and activation processes;
·
Plan
which update branch might be applicable for your organization;
·
Plan
which method to use for applying update branches to your users;
·
Identify
typical obstacles that prevent successful Microsoft 365 Apps for enterprise
installations;
·
Identify
how to prevent users from installing Microsoft 365 Apps for enterprise;
·
Install
and configure Microsoft 365 Apps for enterprise with the Office Deployment Tool;
·
Deploy
Microsoft 365 Apps for enterprise using Group Policy;
·
Describe
how to manage Microsoft 365 Apps for enterprise updates
Module 4: Office 365 Overview
This
module examines the primary features and functionality of the key Microsoft 365
services, including Exchange Online, SharePoint Online, Teams, Power Apps,
Power Automate, Power BI, and Power Virtual Agents. This module also introduces
you to additional Microsoft 365 resources and provides an introduction to
device management using Microsoft Intune, security baselines, and conditional
access.
Lessons
·
Exchange
Online Overview;
·
SharePoint
Online Overview;
·
Teams
Overview;
·
Power Platform
Overview;
·
Power
Apps Overview;
·
Power
Automate Overview;
·
Power
BI Overview;
·
Power
Virtual Agents Overview;
·
Additional
Resources Overview;
·
Device
Management Overview
Lab: Reviewing Office 365
Functionality
·
Review
Key Features of Exchange Online;
·
Review
Key Features of SharePoint Online;
·
Create
a Ticketing System in SharePoint;
·
Review
Key Features of Microsoft Teams;
·
Explore
the Power Platform Admin Center;
·
Create
a Power App from a SharePoint data source;
·
Create
a Power App from scratch;
·
Create
a flow using Power Automate;
·
Create
a DLP Policy using Power Automate;
·
Build
a Power BI report and dashboard;
After
completing this module, students will be able to:
·
Describe
the most common recipient types are available in Exchange Online Manage
anti-malware and anti-spam policies in Exchange Online;
·
Plan
your organization's disaster recovery needs related to company and user emails;
·
Determine
retention tags and policies that will help you manage your organization?s email
lifecycle;
·
Describe
migration and coexistence strategies and understand the differences between
them;
·
Select
the right mail migration strategy for your organization;
·
Determine
when you want to change the DNS MX record for a domain in an Office 365
migration;
·
Describe
the different ways to migrate mailboxes to Office 365 in a hybrid Exchange
environment;
·
Determine
the permission levels that your organization should use in SharePoint Online;
·
Describe
the levels of encryption for data at rest and data in transit within SharePoint
Online;
·
Describe
the SharePoint Online options for maintaining and recovering content in an
intranet;
·
Describe
the different options that provide anti-malware protection in SharePoint Online;
·
Describe
basic Teams functionality and the infrastructure that supports its goals;
·
Describe
how Teams compares to the other collaboration apps in Office 365;
·
Manage
user licenses in the Office 365 Admin Center and PowerShell to provide Teams
access;
·
Describe
the functionality provided by Guess access in Microsoft Teams;
·
Describe
audio conferencing functionality that is available in Microsoft Teams;
·
Manage
user settings for audio conferencing;
·
Implement
phone systems in Microsoft Teams;
·
Identify
the components that make up the Power Platform product family;
·
Describe
the basic features of the Power Platform Admin center;
·
Describe
what Power Apps are, including their business impact and primary components;
·
Describe
how Power Apps connect to data sources;
·
Create
a basic Power App;
·
Test
and monitor a Power App;
·
Run a
Power App;
·
Describe
the Power Apps security structure;
·
Build
and run a basic workflow using Power Automate;
·
Administer
Power Automate;
·
Build
and share a basic Power BI report and dashboard;
·
Administer
Power BI;
·
Explain
what Power Virtual Agents are and how they empower teams to easily create
powerful bots;
·
Describe
key features of Power Virtual Agents;
·
Describe
how device management enables organizations to protect and secure their
resources and data;
·
Describe
how organizations use Microsoft Intune to secure proprietary data;
·
Manage
security baselines to secure devices;
·
Use
conditional access to manage devices and apps.
Module 5: Configuring Microsoft 365
Clients
This
module introduces you to the Microsoft 365 clients, including mobile clients
and clients working offline. This module also examines how to configure Office
client connectivity to Microsoft 365, including automatic client configuration,
DNS records required for automatic client configuration, configuring Outlook
clients, configuring MFA, and troubleshooting client connectivity.
Lessons
·
Microsoft
365 Client Overview;
·
Configuring
Office Client Connectivity to Microsoft 365;
After
completing this module, students will be able to:
·
Identify
the client packages supported by Microsoft 365;
·
Identify
the mobile clients supported by Microsoft 365;
·
Identify
the Microsoft 365 features that are available for each mobile client platform;
·
Compare
Office Online, Microsoft 365 Apps for enterprise, and Office 2016 Professional
Plus;
·
Work
with Office Online apps;
·
Describe
how Outlook utilizes Autodiscover to initially connect an Outlook client to
Exchange Online;
·
Identify
the DNS records needed for Outlook to locate the services in Office 365 using
Autodiscover;
·
Describe
the connectivity protocols that enable Outlook to connect to Office 365;
·
Describe
how MFA increases security by adding an extra layer of user verification
Module 6: Capturing User-Driven
Data
This
module examines how to capture user-driven data using Office Telemetry and
Workplace Analytics.
Lessons
·
Configuring
Office Telemetry;
·
Configuring
Workplace Analytics.
After
completing this module, students will be able to:
·
Identify
the five components of the Office Telemetry Dashboard;
·
Describe
the typical deployment requirements and issues that you might encounter when
deployment Off;
·
Describe
the types of data collected by the Office Telemetry Agent;
·
Install
and configure Office Telemetry;
·
Describe
how Workplace Analytics can help organizations;
·
Describe
how organizations can use Workplace Analytics;
·
Configure
Workplace Analytics;
·
Enroll
devices in Workplace Analytics;
·
Assess
readiness using Workplace Analytics.
Module 7: Planning and Implementing
Identity Synchronization
This
module provides an in-depth examination of Microsoft 365 Identity
synchronization, with a focus on Azure Active Directory Connect. You will learn
how to plan for and implement Azure AD Connect and, how to manage synchronized
identities, and how to implement password management in Microsoft 365 using
multi-factor authentication and self-service password management.
Lessons
·
Introduction
to Identity Synchronization;
·
Planning
for Azure AD Connect;
·
Implementing
Azure AD Connect;
·
Managing
Synchronized Identities;
·
Password
Management in Microsoft 365
Lab: Manage Identities
·
Prepare
for Identity Synchronization;
·
Implement
Identity Synchronization;
·
Implement
Password Management
After
completing this module, students will be able to:
·
Describe
the Microsoft 365 authentication options;
·
Explain
directory synchronization;
·
Provide
an overview of Azure AD Connect;
·
Plan
directory synchronization to synchronize your on-premises Active Directory
objects to Azure AD;
·
Plan
an Azure AD Connect implementation;
·
Plan
for Azure AD Connect in a multi-forest scenario;Configure Azure AD Connect
Prerequisites;
·
Set up
Azure AD Connect;
·
Describe
Azure AD Connect Health;
·
Perform
tasks to ensure users synchronize efficiently and successfully deploy Azure AD
Connect;
·
Manage
groups with directory synchronization;
·
Use
Azure AD Connect Sync Security Groups to delegate control in Azure AD Connect
to other users;
·
Troubleshoot
directory synchronization using a variety of troubleshooting tasks and tools;
·
Describe
the available password management features in Microsoft 365
40 horas